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Remote Support - Technitune
Remote Support

Remote Support - Distance is not an issue!

Do you have a problem that you've been putting up with simply because it isn't bothering you enough to call someone out? Perhaps it is just one of those little problems that can be solved in 5 minutes?

Now you no-longer have to wait! With remote support we can safely and securely connect to your computer across the Internet and fix your problem as if we were in the same room! You don't even have to be in Tamworth to get support, all you need is an Internet connection!

Business customers will have remote support costs billed to them monthly. Home users must provide up to date billing information.

Simply download the Remote Support software below and call us on (02) 57 111 245 or 0431 292 692 to get your problem fixed today!

Due to the nature of malicious software, we are unable to perform virus removals through remote support.

 
Download Remote Support Software

Remote support software:

Windows PC:

Download for Windows PC
-or-
Installer for Windows PC (adds icon to desktop and start menu)

  • Click the above link to download the Remote Support software for Windows.
  • When prompted, click Run (or Open)
  • If a security window appears, click Run or Open
  • Call us on 0431 292 692 with the ID number that is provided by the software.
The software will only allow secure connections while it is open. After we are finished you may close the software. When the software is closed, it will no longer exist on your PC and you will have to download it again for another session.

Apple Mac:

Download for Apple Mac

  • Click the above link to download the Remote Support software for Apple Mac.
  • When prompted, click Open
  • Call us on 0431 292 692 with the ID number that is provided by the software.
The software will only allow secure connections while it is open. After we are finished you may close the software. When the software is closed, it will no longer exist on your Mac and you will have to download it again for another session.

 

 

Privacy Information

We take your privacy and security very seriously. We will not provide any personal information to third parties without your consent, nor will we obtain any information that is not directly related to a job. Due to the nature of the work we do, we deal with confidential information daily. We will never give out confidential information nor will we discuss anything we encounter during a job.

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Payment

We accept:
  • Cash
  • EFTPOS
  • Visa
  • Mastercard
  • Cheque
  • Bank Transfer (Business)
  • Payment is required on the day for all home customers.

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